CLARA Analytics, a provider of artificial intelligence (AI) solutions for claims optimisation, has announced that its integration with Guidewire ClaimCenter has delivered measurable success, significantly enhancing claims workflows and financial outcomes for insurers.

One longstanding CLARA customer has already seen remarkable benefits from the combined solution.

With CLARA’s AI-driven insights now embedded directly into adjusters’ day-to-day workflows within ClaimCenter, adoption has surged—resulting in smarter, more proactive claims decisions.

This shift has generated substantial return on investment, with the customer saving millions of dollars in claims-related costs. The integration delivers CLARA alerts and recommendations within Guidewire ClaimCenter.

With a single click, adjusters can explore deeper insights into a claim, supported by augmented intelligence. Key features include real-time Triage and Treatment alerts, highlighting reserve accuracy issues, mismatches between reserve estimates and predicted claim complexity, and the likelihood of litigation.

“We worked very closely with Guidewire to create an outstanding experience for our joint customers, with the goal of helping people realise the benefits of AI,” said CLARA CEO Heather H. Wilson. “We’re seeing real business cases where CLARA and Guidewire deliver on the promise of predictive analytics and generative AI.”

“Customer results since leveraging the Guidewire and CLARA integration underscore the transformational impact AI can have on insurance companies, particularly when AI is applied into an organisation’s core system in a meaningful way,” continued Wilson.

The post CLARA Analytics and Guidewire integration delivers millions in claims savings for insurers appeared first on ReinsuranceNe.ws.